SSL-Secured Data Management

Privacy Policy — How Turkish Cup Keeps Your Data Safe

Your privacy is our top priority at Turkish Cup. This document explains in detail when, how, and for what purposes your information is used.

Last Updated: January 2026 Published in Bengali
🔒 Your Data
Secured

Turkish Cup's Core Data Protection Principles

6 Commitments That Keep Your Privacy Protected

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Data Is Never Sold

Turkish Cup never sells your personal information to third parties. Your name, address, and payment details are never used for commercial purposes.

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SSL Encryption

All data transfers are secured using 256-bit SSL encryption technology. Your information cannot be read by anyone while in transit over the internet.

Your Control

You can view, correct, or request deletion of your information at any time. Your data belongs to you.

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Purpose-Based Use

Turkish Cup uses your information only for necessary purposes — to provide services, verify security, and meet legal obligations.

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Transparent Policy

What data is collected, why it is collected, and how long it is retained — all of this is clearly stated in this document. There are no hidden terms.

Quick Response

Turkish Cup responds to all data-related requests within 30 days. Our support team is always available to assist you in Bengali.

1

Introduction & Applicability

Turkish Cup (www.turkishcup.pro) places the highest importance on the privacy of its members. This Privacy Policy describes how Turkish Cup collects, uses, stores, and protects your personal information.

This policy applies to all Turkish Cup services — including the website, mobile app (Android and iOS), live chat, and any other digital communication channels. By using Turkish Cup, you are consenting to this Privacy Policy.

In Plain Language: We collect your information because it is necessary to deliver our services — to send bonuses, process withdrawals, and keep your account secure. It is not used for any other purpose.

This policy may be updated at any time. In the event of significant changes, Turkish Cup will notify you via email or an in-app notification.

2

What Data Is Collected

Turkish Cup collects certain information from you at various stages. See below for details on what data is collected, when, and under what circumstances:

Data Type When It Is Collected Requirements
Name, Date of Birth At Registration To Verify Age & Confirm Identity
Mobile Number Registration & OTP Verification For Account Security & Communication
Payment Information During Deposits & Withdrawals For transaction processing and fraud prevention.
Device & IP Information At Every Login Security Verification & Fraud Detection
Gaming Activities During Gameplay For a Personalized Experience & Responsible Gaming
Identity Document (KYC) For Withdrawal Verification For Legal Obligations & Protection

Automatically Collected Information

Certain technical information is automatically collected when you use the Turkish Cup website or app:

  • Your IP address and approximate location.
  • Browser type, version, and device information.
  • Pages viewed and time spent on each (session logs).
  • Cookie and cache data.
3

Purpose of Data Use

Turkish Cup uses your information solely for the purposes listed below — and for no other purpose:

  • Account Management: For registration, login, and password resets.
  • Financial Transactions: To process deposits and withdrawals.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To resolve your questions and complaints.
  • Bonus Allocation: To send you eligible bonuses and promotions.
  • Responsible Gaming: To detect unusual gaming patterns and provide assistance when needed.
  • Legal Obligation: To meet licensing authority requirements.

Turkish Cup obtains your consent before sending marketing emails. You can opt out of marketing communications at any time — either through your account settings or by contacting support.

4

Data Sharing Policy

Turkish Cup does not sell your personal information. However, limited data may be shared with trusted third parties in certain specific circumstances:

When Data Is Shared

  • Payment Provider: Limited data is shared with bKash, Nagad, and Rocket solely to process transactions.
  • Game Provider: Game session data with providers such as Evolution Gaming and Pragmatic Play.
  • Security Services: Fraud detection software and KYC verification services.
  • Legal Authorities: Where required by a court order or government directive, data is disclosed in accordance with the law.

Our Commitment: Information shared with third parties is strictly limited to what is necessary. All third parties are required to uphold the same privacy standards as Turkish Cup.

5

Security Measures

Turkish Cup employs industry-leading technology to keep your data secure. Our security layers include:

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256-Bit SSL Maximum encryption applied to all data transfers.
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Two-Factor Authentication OTP and biometric protection at login.
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Firewall Advanced network protection layer.
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24/7 Monitoring Round-the-clock system monitoring.

Please keep in mind — no one can guarantee 100% security on the internet. That said, Turkish Cup will notify you as quickly as possible in the event of any potential breach and take all necessary steps to address it.

6

Cookie Policy

Cookies are small text files stored in your browser. Turkish Cup uses several types of cookies:

Essential

Required for core website functionality. This includes login sessions, security, and language settings. These cannot be disabled.

Functional

To remember your preferences — such as dark mode and game filter settings — making your Turkish Cup experience more convenient.

Analytics

To understand how the site is being used. This data is anonymized and used solely for site improvement.

Marketing

To show you relevant ads. You can disable these cookies at any time via your browser settings or account preferences.

7

Your Privacy Rights

As a Turkish Cup member, you have important rights over your own data. You are completely free to be aware of these rights and to exercise them whenever you choose:

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Right to Access

You may request to see what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may object to your data being used for specific purposes.

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Right to Data Portability

You may request your data in a machine-readable format.

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Marketing Opt-Out

You may opt out of marketing communications at any time.

To exercise these rights, please contact the Turkish Cup support team. We will respond to your request within 30 days. In complex cases, an additional 30 days may be required — however, you will be notified accordingly.

8

Data Retention Period

Turkish Cup does not retain your information indefinitely. Different types of data are kept for different periods:

1
Active Account All information is retained for as long as your account remains active — for the purposes of service delivery and security.
2
After Account Closure Financial transaction records are typically retained for 5 years, as required by legal obligations.
3
KYC Documents Identity verification documents are retained for 5–7 years in accordance with regulatory requirements.
4
Contact History Support chat and email records are generally retained for 2 years.
5
Marketing Data If you opt out, your marketing data will be deleted immediately.
9

Minor Protection

Turkish Cup is strictly for users aged 18 and above. We do not knowingly collect information from minors.

  • Age is verified at the point of registration.
  • Proof of age may be requested for suspicious accounts.
  • If any minor's data is identified, it is deleted immediately and the account is closed.

If you believe a minor is using Turkish Cup, please notify our support team immediately.

10

Policy Updates & Contact

Turkish Cup regularly reviews and updates this Privacy Policy as needed. In the event of significant changes:

  • A notice will be displayed at the top of the website.
  • Registered members will be notified by email.
  • Push notifications will be sent via the app.

Contact Us: For any questions or complaints regarding the Privacy Policy, please reach out to Turkish Cup's 24/7 live chat support. Email: [email protected] (For general display purposes). We are ready to respond in English.

🔒 Play Safe, Stay Worry-Free

Turkish Cup keeps your data safe — through top-tier technology and transparent policies. Register now and start gaming with confidence.

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